Refund Policy

This page describes how to request a cancellation or refund for a Wins Services project.

1. Before Work Begins

If you wish to cancel your order before work has started, contact us at support@wins-services.com with your order number. We will review your request and confirm the applicable refund terms.

2. After Work Has Started

For a project already in progress, the outcome depends on the work completed and the terms accepted at the time of ordering. Contact us so we can review the situation and propose an appropriate solution.

3. Delivery and Revisions

If the delivery does not match the agreed scope, let us know by email with a detailed description. Revisions included in your plan are handled before any other resolution.

4. PayPal Payment

Approved refunds are processed through the original payment method when possible. Display times depend on the payment provider.

5. Contact

For any request: support@wins-services.com. Response within 48 hours.